In an accident, who pays for the damage?

The vehicle has comprehensive first-class insurance, including serious accidents. What you pay depends on the situation:

What happens if the car breaks down?

In the event of a breakdown or accident, contact the insurer immediately (24/7 support line, details provided at delivery): the insurer handles roadside assistance and repair. On our side, we provide a replacement vehicle if available; otherwise, we refund the remaining days of the month during which you are without a car (and the price difference if the replacement is a lower tier). If the immobilization is not your fault, you can also terminate with no fee. However, if the breakdown or damage results from misuse (battery at 0%, a charging error, off-road use) or a violation (alcohol, drugs), the repairs remain your responsibility, deducted from the deposit.

How does the deposit work?

A refundable deposit of 7,000 THB is paid when you pick up the vehicle - in cash or by card (Stripe). It is returned in full when you bring the vehicle back in good condition.

What is Stripe? How can I pay?

Stripe is a secure, world-leading payment provider. Through Stripe you can pay by credit or debit card (Visa, Mastercard, American Express) or with PromptPay (Thai QR code). Payments are encrypted end-to-end - EV Rental Phuket never sees or stores your card details. Stripe covers the monthly rent and the refundable deposit (charged, then refunded when you return the car). Cash is also accepted. Note: card and PromptPay payments include a 3.5% processing fee, which is never refunded, including on the deposit or any other refund. Cash is charged the exact amount.

Do I need a Thai driving license?

No. An international driving permit (IDP) along with your valid home country license is accepted. We can also help you obtain a Thai license if you're staying long-term.

Can I charge the car at home?

Yes! You can charge the car from any standard Thai wall outlet (220V). A full overnight charge gives you 100% battery.

How much does it cost to charge?

At 6.6 THB per kWh, a typical 20%→80% charge costs about 152-250 THB depending on the model. Compared to a petrol car at ~4 THB/km in Phuket traffic, going electric saves you over 75% on fuel.

Can I extend my contract?

Absolutely. You can extend at any time. If you extend into a longer tier (e.g., from 3 months to 6 months), we'll adjust your rate to the lower monthly price retroactively.

Is there a mileage limit?

No mileage limit. Drive as much as you want around Phuket and beyond.

Can I take the car off the island?

Yes, you can drive to the mainland. Just let us know in advance. The car is covered by insurance throughout Thailand.

What's included in the monthly price?

Everything: the car, first-class insurance, maintenance. You only pay for electricity.

Is there a minimum age to rent?

Yes. You must be at least 21 years old to rent a car with EV Rental Phuket, with a valid passport and driving license (an international permit plus your home-country license).

Can I smoke or bring my pet in the car?

The vehicle is strictly non-smoking (no smoking or vaping on board). Pets are welcome only in a suitable travel carrier or bag, never directly on the seats. Any smoke odour, hair or soiling results in cleaning fees deducted from the deposit.

Neta V o ORA Good Cat: ¿qué coche eléctrico alquilar en Phuket?

6 min de lectura

Los dos coches eléctricos más populares para el alquiler a largo plazo en Phuket son la Neta V y el ORA Good Cat. Así se comparan para que elijas el adecuado según tu presupuesto y tu conducción.

Neta V, la opción inteligente

La Neta V es un crossover eléctrico compacto de 5 plazas, con unos 250 km de autonomía real, batería de 38,5 kWh, pantalla táctil de 14,6 pulgadas con CarPlay y Android Auto, y carga rápida DC. Es la opción más económica y más que suficiente para el día a día en una isla tan compacta como Phuket.

Elige la Neta V si quieres el precio mensual más bajo y un coche fiable y bien equipado para ciudad y costa.

ORA Good Cat 400, diseño retro y confort

El ORA Good Cat 400 (Pro) ofrece unos 400 km de autonomía, un diseño retro característico, carga inalámbrica del teléfono y control de crucero adaptativo con función stop-and-go. Un paso adelante refinado para quienes quieren más autonomía y una sensación más premium.

ORA Good Cat 500 Ultra, el buque insignia

El ORA Good Cat 500 Ultra es el tope de gama: unos 500 km de autonomía, asiento del conductor con masaje, techo panorámico, cámara de 360 grados y una suite ADAS completa de asistencia a la conducción. Es la opción más cómoda y mejor equipada para trayectos largos y confort premium.

Cómo elegir

Los tres incluyen seguro de primera clase, mantenimiento gratis, entrega gratis y kilometraje sin límite, así que la decisión depende de la autonomía, el confort y el presupuesto. Si dudas, la Neta V es el punto de partida más sencillo.

Precio más bajo y conducción urbana: Neta V
Más autonomía y estilo retro premium: ORA Good Cat 400
Máxima autonomía, confort y tecnología: ORA Good Cat 500 Ultra